Personal Data Information Text
This Personal Data Information Text has been prepared in accordance with the Personal Data Protection Law No. 6698 ("Law") to inform you about the collection, processing and transfer of your personal data and your rights under the Law.
Atatürk San. Böl., Hadımköy Mah., Alpaslan Sk. Filetül Tekstil San. located at No.17, Hadımköy-Arnavutköy Istanbul, Turkey 34555 . Tic. A.Ş. Company (“ Our Company ” or “ Filetül Tekstil ”), as the data controller, we process your personal data within the scope explained below in accordance with the Law and relevant legislation.
Personal Data We Process
In order to achieve our personal data processing purposes specified in this Information Text, we process the following personal data:
- Your identity information, including name, surname, TR ID number, other information in the identity document, and information in the photocopy of the driver's license;
- Your contact information, including e-mail, telephone number, mobile phone, home and workplace address;
- Information about your family and relatives;
- Your location information through your mobile application or website visit,
- Your personal information;
- Your legal transaction information;
- Your customer transaction information;
- Your physical location security information, including visitor entry and exit records;
- Your transaction security information, including IP address and website login and exit information;
- Your risk management information;
- Your financial information, including your debit card and credit card information;
- Your professional experience information, including your CVs and resume information;
- Your marketing information, including your usage habits and past product/service purchase information;
- Your visual and audio data,
- Your association and foundation membership information included in your CVs,
- Your blood type information on the photocopies of your driver's license.
Our Personal Data Processing Purposes
We process your personal data limited to the following purposes:
- Providing our products and/or services and carrying out sales processes,
- Carrying out product and/or service procurement processes,
- Updating, customizing and developing our products and services in line with your needs and demands,
- Solving problems in our products and services, detecting errors, problems and bugs and eliminating them,
- Informing you about our new products or services, changes in our existing products or services, and our campaigns and promotions,
- To provide you with the necessary training and information about our products and services, and to explain how to use our programs,
- Carrying out customer relations processes,
- Providing call center and remote support services,
- Carrying out website membership transactions,
- Managing cookies to improve the experience of our visitors on our websites, to detect requests and problems, and to quickly conclude their searches. (For more detailed information, see our Cookie Policy)
- Updating your contact information and providing this updated information to our relevant institutions, companies, contractors and/or suppliers in order to continue carrying out our commercial activities,
- By analyzing your business processes, adapting our products and services to your processes and improving them in line with your suggestions, requests or reports, examining and responding to any complaints made by you,
- Carrying out the refund of payments to those who made incorrect payments,
- Carrying out activities for customer satisfaction, planning and executing social media and communication processes,
- Carrying out marketing activities, advertising / campaign / promotion processes,
- Opening and updating the current record and changing the type, title and type of customers and business partners,
- Inquiring about business partner satisfaction,
- Managing, executing and supervising our business activities and carrying out activities to ensure business continuity,
- Carrying out financial and accounting affairs,
- Ensuring physical space security of our buildings and facilities and creating and tracking visitor records,
- Ensuring the security of our software and systems and carrying out information security processes,
- Providing fringe benefits and benefits for our employees' relatives,
- Evaluating job applications of employee candidates, conducting interviews and interviews, communicating with the people they indicate as references in their CVs,
- Carrying out processes related to company acquisition,
- Issuance of commercial credit cards by our company,
- Ensuring compliance with legal regulations and fulfilling our legal obligations.
Our Method of Collecting Personal Data
We collect your personal data through the following automatic and non-automated channels:
- CCTV (Closed Circuit Camera Recordings),
- Cookies and similar tracking technologies,
- Printed and electronic form,
- Postal, cargo or courier services,
- Programs that provide remote access,
- Our dealers, business partners in different parts of Turkey,
- Companies we receive service from,
- Other physical and electronic media,
- Our Legal Reasons for Processing
We process your personal data within the processing conditions specified in Articles 5 and 6 of the Law.
- Transfer of Your Personal Data
We can transfer your personal data to our employees, business partners, shareholders, suppliers, company representatives and legally authorized proxies, and legally authorized public/private institutions and organizations, within the processing conditions specified in Articles 8 and 9 of the Law, limited to the purposes stated above.
- Your Rights Regarding Your Personal Data
In accordance with Article 11 of the Law, you have the following rights regarding your personal data:
- Learning whether your personal data is being processed or not,
- Requesting information if your personal data has been processed,
- Learning the purpose of processing personal data and whether they are used for their intended purpose,
- Knowing the third parties to whom your personal data is transferred at home or abroad,
- Requesting correction of your personal data if it has been processed incorrectly or incompletely, and requesting that the action taken in this context be notified to third parties to whom your personal data has been transferred,
- Requesting the deletion or destruction of your personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the Personal Data Protection Law No. 6698 and other relevant legal provisions, and requesting that the action taken in this context be notified to third parties to whom your personal data has been transferred,
- Object to the emergence of a result against you by analyzing the processed data exclusively through automatic systems,
- If you suffer damage due to unlawful processing of personal data, request compensation for this damage.
You can submit your requests regarding these rights via the Application Form on our website .
Your application will be processed free of charge. However, if the requested transaction requires an additional cost, the fees in the tariff determined by the Personal Data Protection Board will be requested from the applicant.
